Consumers Empowered's mission is to provide Massachusetts consumers with the tools and resources needed to make informed decisions when purchasing goods and services, educate consumers about their rights and courses of action, sharpen skills needed to protect against fraud, scams and identity theft, and increase awareness regarding Internet security and privacy. We try to help Massachusetts residents know their rights and how use those rights to their advantage. We offer presentations on ways to avoid fraud and spot the tricks and traps that scammers and cyber criminals use. We provide useful information on how to protect personal information and privacy in an effort to prevent identity theft. We work to accomplish these goals through interactive presentations, our website and blog, printed materials, public service announcements, and informational videos.
Consumers Empowered, Inc. is a 501(c)(3) tax exempt organization, founded in 2010. Executive Director, Cindy Matloff, has been involved in consumer education for many years. She served as a mediator on the Ford Motor Company Dispute Resolution Board and has been actively involved in consumer education in North Shore and Metrowest venues. She previously worked as a Co-Director of the Consumer Assistance Office Metro West, Inc., Natick, MA, an office funded by the Massachusetts Attorney General's office to assist consumers resolve business disputes.