Longtime SMOC Manager Susan Gentili Takes Top Job on July 1; James Cuddy is Retiring
FRAMINGHAM — For the first time in its 56-year history, the South Middlesex Opportunity Council has named a woman to lead the anti-poverty organization.
Susan Gentili, of Marlborough, a longtime employee and currently the chief program officer at SMOC, will be promoted to president and chief executive officer on July 1. She will replace James Cuddy, who has led SMOC for the last 35 years and is retiring.
"I want to keep doing the wonderful work that we’ve been doing to support the vulnerable and disadvantaged and maintain those programs, which is certainly no small feat,” Gentili told the Daily News. “It’s the number one goal.”
She was offered the role last week, learning at that time she would be the first woman to lead SMOC, headquartered at 7 Bishop St. in Framingham.
“It’s really wonderful, so many women (from SMOC) have reached out to me to congratulate me and say how much it means to them,” said Gentili, who started with the agency in 1989 as a rental manager.
In that position, she managed the agency’s real estate portfolio of 60 affordable residential units, which has since expanded to include 150 properties throughout MetroWest, Greater Lowell, Worcester County and Western Massachusetts.
She went on to serve in various other positions at the agency throughout her 30-year career, including as a case manager and director of SMOC’s shelter program. More recently, she served as division director for emergency services, and senior director of emergency housing and stabilization programs.
In 2017, Gentili was named chief program officer, which entails managing more than 500 employees and overseeing emergency and supportive housing programs and departments, including Head Start, WIC, behavioral health care and Voices Against Violence, the domestic violence prevention program.
“Over the past three decades Susan has assumed successive management roles requiring experience, strategic decision making and a greater role in the shaping of our culture,” said Cuddy in a statement.
He was enthusiastic about the board’s choice to hire her.
“I've spent a good part of my professional career guiding SMOC and I will leave the organization knowing it's in the best of hands. Susan Gentili is exactly the leader that SMOC needs right now and in the future,” he added.
Gentili was the organization's first choice for the position, chosen from more than 50 candidates, said Lawrence Scult, chair of SMOC’s board of directors in a statement.
“Her experience, determination, compassion and understated confidence make her a tremendous leader," he said. "Susan truly ‘gets’ our mission and I look forward to working with her as we tackle the many challenges ahead.”
Gentili has lived in Marlborough with her husband Jeff for 25 years. She's a graduate of Southern New Hampshire University, where she earned a bachelor of arts degree in political science.
Since 1965, SMOC has grown to serve more than 46,000 people through more than 50 direct programs, ranging from housing to behavioral health care.
Lauren Young writes about business and pop culture. Reach her at 774-804-1499 or [email protected] . Follow her on Twitter @laurenwhy__.