• Business Resource Connector

    Doing Business in Massachusetts

    The MetroWest Chamber works closely with many strategic partners and affiliate organizations to drive regional economic development.  The Commonwealth of Massachusetts, which makes a concerted effort to help businesses grow here, has many helpful resources and mechanisms to help businesses succeed.  To find out all the state has to offer, or to contact the MetroWest Regional Director for the Mass Office of Business Development, click here.

    The MetroWest Chamber has long-standing relationships with the following organizations.  The aim of the Chamber is to help connect YOUR business to the appropriate resources  and services provided by these organizations in both the MetroWest area and the Commonwealth of Massachusetts.

    Additional Commonwealth of Massachusetts Resources

  • Labor and Workforce Development Secretary, Ronald L. Walker

    Key Resources include: Unemployment Insurance, One-Stop Career Center services, Workers Compensation, Apprentiveship Program, Workforce Training Fund, Occupational Safety and Health, Licensing and Certificationand the Council on the Underground Economy

    Employment Training and Resources

    Employment & Training Resources is the local One-Stop Career Center for the Metro South/West region of Massachusetts. There are sixteen Local Workforce Areas within Massachusetts. The Metro South/West area is the metropolitan region to the south and west of Boston.
    Chartered by Partnerships for a Skilled Workforce, Inc., ETR is a joint venture of the Metro South/West Employment & Training Administration and the Massachusetts Department of Labor and Workforce Development. We have full-service career center offices in Framingham and Norwood, and a limited-service satellite office in  Newton.

     Partnerships for a Skilled Workforce. Members of Partnerships for a Skilled Workforce, Inc. are business and community leaders, prominent educators, and organized labor officials. They implement innovative systemic initiatives in industry sectors: Career Centers, Youth Careers, and HealthcareWorks.


  • Executive Office of Housing and Economic Development, Jay Ash, Secretary

    Their mission is the creation of Homes and Jobs in the Commonwealth! They accomplish this by aligning the state’s housing and economic development agencies to better coordinate policies and programs that ensures Massachusetts will maintains its global competitive edge.

  • Massachusetts Clean Energy Center (MassCEC)  The Massachusetts Clean Energy Center (MassCEC) is dedicated to accelerating the success of clean energy technologies, companies and projects in Massachusetts—while creating high-quality jobs and long-term economic growth for the people of Massachusetts.

    The Massachusetts Clean Energy Center (MassCEC) is a publicly-funded agency dedicated to accelerating the success of clean energy technologies, companies and projects in the Commonwealth—while creating high-quality jobs and long-term economic growth for the people of Massachusetts. Since it began operating in 2009, MassCEC has helped clean energy companies grow, supported municipal clean energy projects and invested in residential and commercial renewable energy installations, creating a robust marketplace for innovative clean technology companies and service providers.

    MassCEC’s objective is to increase the statewide adoption of renewable energy, while driving down the costs of renewable energy and delivering financial and environmental benefits to ratepayers. To do so, MassCEC works closely with residents, businesses and municipalities to develop programs that provide renewable energy solutions for their energy needs. MassCEC’s programs also connect communities with the most viable clean energy and water technologies and reduce the energy burden on low- and moderate-income residents, with the hope of fostering the success of the Commonwealth’s dynamic clean energy sector. 

    Massachusetts’ unique concentration of research and development, universities, innovation and start-up company excellence has created the ideal environment for some of world’s top clean energy companies and innovators to thrive. MassCEC is committed to the advancement of the Commonwealth’s status as a global clean energy leader. With economic and industry growth in mind, MassCEC evaluates emerging clean energy technologies and identifies pathways for broader adoption in Massachusetts. MassCEC also provides workforce training programs – including a successful statewide internship program – that are tailored to meet the needs of clean energy employers across Massachusetts, while improving workforce skills, job readiness and vocational and educational opportunities for residents.

    These investments are producing results. The 2016 Massachusetts Clean Energy Industry Report showed a six percent increase in clean energy jobs between 2015 and 2016. Jobs in the clean energy industry have grown by 75 percent since 2010, and the clean energy sector now employs 105,212 workers in the Commonwealth. Clean energy represents 2.5 percent of the overall Massachusetts economy and 2.9 percent of the state's overall workforce.

    MassCEC accelerates the growth of the Massachusetts clean energy industry through its three divisions. The Renewable Energy Generation Division provides financing and planning assistance to Massachusetts energy consumers seeking to adopt clean energy projects including solar, clean heating and cooling, small-scale hydro, wind and anaerobic digestion. The Industry and Innovation Support (IIS) Division works with clean energy businesses to grow their operations, provides training and workforce development, develops industry reports and sector analysis, and acts as a connector across the clean energy ecosystem from academia and incubators to entrepreneurs and investors. The Investments in Clean Technology Division provides strategic support to create an environment that promotes investments that will attract additional private or public sector capital, target persistent funding gaps, and provide a strong financial return on ratepayer investment.  

    Established by Chapter 23J of the General Laws, MassCEC receives funding from the Renewable Energy Trust Fund, which was created by the Massachusetts Legislature in 1997 as part of the deregulation of the electric utility market. The trust is funded by a systems benefit charge paid by electric ratepayers of investor-owned utilities in Massachusetts, as well as municipal electric departments that have opted to participate in the program.


    Energy and the Environmental Affairs, Secretary, Matt Beaton

    In putting energy and environment under one roof, Governor Patrick set a course toward a clean energy future, and the six agencies under EEA are following that direction with vigor, in close collaboration with the Legislature and many outside partners.

    The agencies and offices of EEA are progressing toward a clean energy future. They preserve open space, species habitat, and working landscapes; enforce pollution laws to protect public health and natural resources; review the environmental impact of major real estate and infrastructure developments; enhance the state’s role in energy conservation and production; manage fish and wildlife; and provide opportunities for outdoor recreation and access at the parks, beaches, and farms that make Massachusetts a wonderful place to live, work and play.

    Division of Energy Resources (DOER) is an agency of Energy and Environmental Affairs.

    The Massachusetts Department of Energy Resources (DOER) develops and implements policies and programs aimed at ensuring the adequacy, security, diversity, and cost-effectiveness of the Commonwealth's energy supply within the context of creating a cleaner energy future. Key Initiatives include: Energy Efficiency, Green Communities, Renewable Energy, Clean Cities Coalition and Alternative Transportation, Energy Storage Initiative and more...

  • Mass Department of Transportation (MassDOT), Stephanie Pollack, Secretary of Transportation.

    The organization oversees four new divisions: Highway, Mass Transit, Aeronautics and the Registry of Motor Vehicles (RMV), in addition to an Office of Planning and Programming.

    Their Mission: Deliver excellent customer service to people who travel in the Commonwealth, and to provide our nation's safest and most reliable transportation system in a way that strengthens our economy and quality of life.

  • Mass Department of Revenue (MassDOR) The mission of the Massachusetts Department of Revenue is to achieve maximum compliance with the tax, child support and municipal finance laws of the Commonwealth. In meeting its mission, the Department is dedicated to enforcing these laws in a fair, impartial and consistent manner by providing professional and courteous service to all its customers.  Divisions include:

    Audit Division Legal Division
    Child Support Enforcement Division Office of Advocacy, Training and Communications
    Commissioner's Office Office of Affirmative Action
    Communications Office Office of Appeals
    Division of Local Services Office of the Taxpayer Advocate
    DOR 360 Office of Tax Policy Analysis
    Inspectional Services Division Taxpayer Service Division


  • Mass Office of Travel & Tourism
    The Massachusetts Office of Travel & Tourism (MOTT) is the state agency dedicated to promoting Massachusetts as a leisure-travel destination. An integral part of the state’s economy, tourism generates close to $1 billion in state and local taxes and $16.9 billion in travel related expenditures, supporting 124,700 in-state jobs.

  • MassDevelopment
    MassDevelopment works with businesses, nonprofits, and local, state, and federal officials and agencies to strengthen the Massachusetts economy. Through these collaborations we help create jobs, increase the number of housing units, eliminate blight, and address factors limiting economic growth including transportation, energy, and infrastructure deficiencies.

    Offering a wide range of finance programs and real estate development services, MassDevelopment supports economic growth, development, and investment across all sectors of the Massachusetts economy: public and private; commercial, industrial, and residential; and nonprofit, including healthcare, educational, cultural, and human service providers. Our staff works in collaboration with private- and public-sector developers, businesses, and banks to identify investors and leverage public and private funds to support economic growth.

  • Massachusetts Life Sciences Center

    The Massachusetts Life Sciences Center ("Center") is a quasi-public agency of the Commonwealth of Massachusetts, created by the Massachusetts legislature in June 2006. The MLSC is closely affiliated with the Executive Office of Housing and Economic Development but is not subject to its direct supervision or control.

    The Center was established to promote the life sciences within the Commonwealth of Massachusetts. It is tasked with investing in life sciences research and economic development. This work includes making financial investments in public and private institutions growing life sciences research, development and commercialization as well as building ties between sectors of the Massachusetts life sciences community.

  • Metropolitan Area Planning Council (MAPC)

    The Metropolitan Area Planning Council (MAPC) is a regional planning agency serving the people who live and work in the 101 cities and towns of Metro Boston. Their mission is to promote smart growth and regional collaboration.

    They work toward sound municipal management, sustainable land use, protection of natural resources, efficient and affordable transportation, a diverse housing stock, public safety, economic development, an informed public, and equity and opportunity among people of all backgrounds. Read their updated Strategic Plan for 2010-2015.

    Opportunities for funding and project proposals include Community Improvement Programs, District Local Technical Assistance (DLTA), Charles Eliot Scholarship and Collective Procurement.

  • MassEcon

    MassEcon is the state's private sector partner in promoting Massachusetts as the premier choice for business growth. Deploying on-the-ground services since its founding in 1993, MassEcon works to ensure that business stays, grows, and thrives in the Commonwealth. They are a non-profit, non-partisan organization.

    Working with public sector partners, MassEcon brings a private sector voice to marketing Massachusetts as a place to do business. Its leaders served on the Governor's Economic Development Council, and its Ambassadors - a network of business executives throughout the state - serve as peer resources for companies considering Massachusetts as an expansion location.

  • MetroWest Regional Transit Authority (MWRTA)

    The MWRTA was formed in 2006 by the state legislature to help serve the public transportation needs of the 32-town corridor known as the I-495/MetroWest corridor and  is funded by Federal and State Agencies, local assessments and farebox recovery. MWRTA is responsible for fixed bus routes and para-transit routes, which mimic the normal bus routes, but provide a smaller bus with lift capability for the disabled and physically challenged individual. Para-transit transportation is a shared ride, origin to destination service required by the Americans with Disabilities Act (ADA).

  • Retailers Association of Massachusetts (RAM)
    A statewide trade association dedicated to promoting and protecting the retail industry through government relations and money-saving benefits for their members.
    RAM has been the voice of the Commonwealth’s retailers for almost 100 years. Their knowledge of retail issues and their understanding of the challenges facing small businesses in Massachusetts today allows them to uniquely serve their members’ needs. They provide their members with valuable regulatory and policy briefings, money saving tools, and highly-effective representation on Beacon Hill.

  • Better Business Bureau

    The BBB helps you directly by: Providing information about a company before you do business with it, helping to resolve a complaint you might have against a firm, including a final step of binding arbitration in most areas, providing you with good consumer information so that you can make intelligent buying decisions and providing information on charitable organizations.
    In addition the BBB aids you by: Fostering ethical advertising and selling practices, monitoring advertising and selling practices, alerting consumers to bad business and advertising practices when the business in question will not cooperate with the BBB to eliminate the abuse, disseminating consumer information through newspapers, radio, television, and printed literature, providing speakers for schools, civic groups and business organizations and providing the media with public information materials on consumer subjects.

  • South Middlesex Opportunity Council (SMOC)
    To improve the quality of life of low-income and disadvantaged individuals and families by advocating for their needs and rights; providing services; educating the community; building a community of support; participating in coalitions with other advocates and searching for new resources and partnerships.

  • "Financial Tips for Small Business Owners" Resource Center 

    Startups face daunting odds: more than half fail within the first 5 years. The answers why are all over the map - inadequate cash flow, HR horrors, poor customer satisfaction, and inadequate market research are usually to blame.

    What's the one tool small business owners need to stay on track? Information.

    More than ever, the MetroWest area's new and growing businesses need access to timely, fact-based research about small business challenges and opportunities. But many of them don't come across information in easy-to-understand terms. That's why CreditDonkey, a personal finance website, created the "Financial Tips for Small Business Owners" resource center.

    The CreditDonkey resource center features tips, insights, and infographics to help entrepreneurs build, grow, and nurture successful companies. We also review credit cards for small business owners and publish infographic guides for specific types of businesses, including women-, minority-, and veteran-owned entities. Here is a small sampling of current articles:

    • Infographic: Make Customers Happy
    • Employee Theft Statistics
    • 23 Ways to Remember Names
    • Beginner's Guide to Airline Miles and Points
    • 10 Smart Ways to Advertise Your Small Business